Contour is agronomist software from Agrii. Connecting it to your TELUS Crop Management account lets you and your agronomist work from the same cropping information. This article explains how to set up the connection, what you can share, and how to pause or remove it.
đĄ Connecting Contour works differently from connecting to another TELUS Crop Management organisation. You don't enter your agronomist's email as a connection request. Instead, you choose what to share and then email your agronomist an account key. For connecting to another TELUS Crop Management organisation, see Using Connections in TELUS Crop Management.
Before you start
You must be an Admin or Account Admin user. Standard, Read Only and Mobile App Only users don't see the option to add a connection.
Your agronomist must be in your account as an Advisor with an email address. You can add them during setup if they aren't there yet. See Personnel.
You don't enter a Contour username or password in TELUS Crop Management.
Connect Contour to your account
Step 1: Open Manage Connections
Click your avatar or profile icon in the top-right corner.
Select Manage Connections.
Click + Connection, then select Contour.
If you don't see Contour, check that you're an Admin or Account Admin. If you are and it's still missing, contact Support.
Step 2: Choose what to share
Contour setup has three steps: Permissions, Seasons and Fields. All three permissions start set to No.
Setting | What it does |
Account Sync | Shares all cropping data for all businesses in your account. You don't need to choose seasons or fields. |
Completed Jobs | Lets Contour receive your completed jobs from TELUS Crop Management. |
Pricing | Lets Contour receive pricing information on completed jobs. |
Step 3: Choose seasons and fields (if not using Account Sync)
Select one or more seasons.
Tick the fields you want to share for each season.
You can't save until Account Sync is on or at least one field is selected.
Step 4: Email the account key to your agronomist
Click Save.
Choose your agronomist from the Advisor list. Only Advisors with an email address appear. If your agronomist isn't listed, select Add Advisor, save their Personnel record, and you'll return to the Contour setup.
Review the email. It contains the account key for your account.
Confirm to send it.
Step 5: Your agronomist completes the connection in Contour
Your agronomist uses the account key to accept the connection in Contour. For the Contour-side steps, they should follow Contour's own guidance.
Until they accept, the connection shows as Pending. Once they accept, it becomes active and your shared cropping information is sent to Contour.
What gets shared
From TELUS Crop Management to Contour: the cropping information you chose, such as businesses, fields, seasons, crops, varieties, areas and tags. Completed jobs and pricing are sent only if you turned them on.
From Contour back to TELUS Crop Management: cropping changes made in Contour can also update your TELUS Crop Management records. The connection screen explains that a change in either system is passed to the other, based on the most recent edit.
Changing what you share
Open Manage Connections and select your Contour connection.
Change the permissions, seasons or fields.
Click Save.
If the connection has already been accepted, your changes are sent to Contour.
Pausing a connection
To pause sharing, switch the Active toggle off for an accepted Contour connection and confirm. The confirmation message says the data shared through this connection will no longer be available to the recipient.
Only the account that created the connection (yours) can switch it back on. Contour can't reactivate it.
Removing a connection
You can delete a Contour connection that is pending, rejected, expired, or inactive.
In Manage Connections, select the delete icon for the connection.
Confirm.
To remove an active connection, pause it first, then delete it.
Connection statuses
Status | What it means |
Pending | You've sent the account key and your agronomist hasn't accepted yet. |
Active (Accepted) | The connection is live and data is shared according to your settings. |
Inactive | You've paused the connection. |
Rejected | The connection was declined. |
Expired | A pending connection wasn't accepted within 30 days. |
Troubleshooting and FAQs
I can't see + Connection.
Only Admin and Account Admin users can add connections. Ask an Admin on your account.
I can't see Contour in the list of connection types.
Check your role first. If you're an Admin or Account Admin, contact Support.
The Save button is greyed out.
Turn on Account Sync, or select at least one field in a season.
I can't confirm the email.
Select an Advisor who has an email address. You can add one under Setup > Personnel.
My connection is still Pending.
Your agronomist hasn't accepted the account key yet. Ask them to check the email and complete the connection in Contour. A pending connection that isn't accepted within 30 days expires.
My connection has expired or was rejected. How do I start again?
Delete the connection, then follow the steps above to create a new one and send a new account key.
Can I change which fields I share later?
Yes. See Changing what you share.